Responsible Gambling at Luxury Casino Canada

At Luxury Casino Canada, we are committed to promoting a safe, enjoyable, and responsible online gaming environment for all players. While online casino gaming is a form of entertainment, we recognise that it can become problematic for some individuals. That’s why responsible gambling is one of our core values, embedded in every aspect of our operations.

This page is designed to inform Canadian players about responsible gaming principles, tools available to support healthy play, and how to seek help if needed.

What Is Responsible Gambling?

Responsible gambling means playing casino games for entertainment purposes while maintaining full control over your time, money, and behaviour. It involves making informed decisions, knowing when to take breaks, and never chasing losses.

At Luxury Casino, we believe that gambling should never negatively impact your finances, relationships, or mental well-being. By adopting healthy gaming habits, you can ensure that your experience remains fun and risk-free.

Who Is at Risk of Problem Gambling?

Problem gambling can affect anyone, regardless of age, income, or background. However, some indicators may suggest increased risk:

  • Spending more time or money than planned

  • Hiding gambling activity from friends or family

  • Chasing losses in an attempt to recover funds

  • Neglecting work, school, or relationships

  • Feeling stress, anxiety, or guilt about gambling

If any of these signs apply to you or someone you know, we encourage early intervention and support.

Tools We Provide to Help You Gamble Responsibly

Luxury Casino offers a range of player protection tools designed to support healthy gambling behaviour. These tools are available to all registered players in Canada and can be accessed through your account settings or by contacting our 24/7 support team.

1. Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Once set, these limits cannot be increased immediately — ensuring time for reflection before raising the amount.

2. Session Time Reminders

Enable on-screen pop-up reminders to track how long you’ve been playing. These alerts encourage you to take breaks and reassess your gaming session.

3. Reality Checks

Receive periodic updates on your playing time, total wagers, and net wins/losses to help you stay informed and make conscious decisions.

4. Time-Out Periods

Need a short break? Use our time-out feature to temporarily disable your account for a period ranging from 24 hours to 6 weeks. You won’t be able to log in until the period ends.

5. Self-Exclusion

If you feel that gambling is becoming a problem, you can request self-exclusion. This will restrict access to your account for a period of 6 months to 5 years. During this time, you will not receive promotional emails or be able to reopen the account.

Supporting Underage Gambling Prevention

Luxury Casino strictly prohibits access to our platform by individuals under the age of 19 (the legal gambling age in Ontario and most Canadian provinces). We employ rigorous identity verification measures and digital checks to ensure compliance with provincial laws.

We also recommend parents and guardians use parental control software such as Net Nanny or CyberPatrol to help prevent minors from accessing gambling websites.

Get Help – Canadian Gambling Support Resources

If you or someone close to you is struggling with gambling, there are confidential and professional support services available across Canada. Here are a few trusted organisations you can reach out to:

  • ConnexOntario (Ontario-wide support): 1-866-531-2600 / www.connexontario.ca

  • Gamblers Anonymous Canada: www.gamblersanonymous.org/ga/locations

  • Centre for Addiction and Mental Health (CAMH): www.camh.ca

  • Alberta Health Services: Addictions Helpline: 1-866-332-2322

  • British Columbia Problem Gambling Help Line: 1-888-795-6111

These services offer counselling, self-help groups, online resources, and family support for those affected by gambling-related harm.

Our Commitment to Responsible Gaming in Canada

As a licensed and regulated operator, Luxury Casino Canada adheres to the highest standards of responsible gaming outlined by relevant provincial authorities and industry bodies. We continuously invest in staff training, player monitoring, and system tools to detect early warning signs of at-risk behaviour.

We partner with software providers that include responsible gaming features and support international efforts to promote transparency and integrity in online gambling.